Frequently asked questions
How come you don't have set pricing?
Every business is unique, and so to must be their strategies. We first have to understand your business, goals, needs and existing resources before we can engineer your brand strategies.
What is a typical project turnaround time?
We never miss our deadlines, so we are very diligent about planning your project into our workflow.
For smaller projects, or projects for ongoing clients, our turn around time is typically between 1 — 4 weeks.
However, we typically book new or large projects 1 — 3 months in advance. We do this to ensure quality and our commitment to effective strategies. That said, in a pinch, we can turn around high performance rush projects.
Is there a free consultation?
Absolutely. The time allocated for your consultation will vary between 30-60 minutes, based on the size of your project and the size of your company.
PLEASE NOTE: we will only offer a free consultation to a company who is 1. clear on their needs and 2. ready to book their project for initiation in the next 3-6 months.
If you don't have clarity on your needs, or you are just starting out, you can book an initial exploratory consultation (which will result in recommendations for your project).
What's your process?
Our process is designed to be communicative and clear at every stage. Our goal is always to be clear on expectations, to produce a high preforming and refined product and to set our clients up for future success.
Stage One: Evaluation
Assessing the mutual fit, as well as all details required to understand the project and create a plan and estimate.
Stage Two: Onboarding
Securing the project in our workflow through a 50% deposit and contract. Gathering all details and getting on the same page in terms or resources, deliverables, timelines and expectations.
Stage Three: Execution and Collaboration
The entire creative team executes and delivers based on the mutually agreed upon workflow, in a cycle of submission, review, refinement and delivery.
Stage Four: Refine and Launch
Project leads assemble at a final review session to go through the suite of deliverables and to request and final changes before launch.
Stage Five: Efficacy Assurance
Post launch we will check in at pre-determined times to ensure asset efficacy and performance.
Interested in learning more about our process?
Check out this handy dandy diagram
Who's doing the work?
Due to Covid-19 we have switched our business model to that of a remote workforce. Our Director of Strategy and Creative Director will be leading our remote team of professionals to develop and deliver your project.
You will be working directly with your dedicated project lead.
What are the benefits of hiring Black Sheep?
We have developed efficient systems that allow us to innovate beautiful creative works, professionally; which sets us apart from most other agencies.
Our notorious strategy design process transforms the complex and overwhelming number of variables and options into an insightful, intuitive and actionable plan.
We only work with clients whose products and services—we genuinely stand behind. When we onboard a new creative partner, we will show up for their business as hard as they do